Let me list the good things first, since they won't take much time 1) The food was acceptable 2) The service acceptable as well Now for the negatives 1) The decorations were not as per directions and discussion done beforehand 2) Some hotel employee "claimed" to have gotten directions from the family (he didn't) and made changes to the location of the bedi. 3) The staff was unprofessional, especially after hours when their assistance is very much necessary 4) Basic tea/coffee request during the later part of the ceremony was turned down 5) Lights were shut off while the family was still in the hall 6) No senior management was available at the venue after 11pm Basically, the venue and services botched up my wedding day and to top it all, the bill was not adjusted when they failed to deliver what they promised!!!