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sugandha batra
sugandha batra
1.0

4 years 2 months ago

THE JEHAN REALLY NEEDS TO CHANGE ITS DECORATORS! I had my wedding here 2 months ago and the venue was booked almost 10 months in advance. In these 10 months, their management changed and they conveniently altered half the things they had promised to deliver. Multiple meetings were held with their team to finalise every little detail, yet they failed to deliver. They first proclaimed that they had a panel of in-house decorators to choose from, which later on turned out to be one disappointing decorator by the name of Classic Decor (which, by the way, has no social media/google presence, so you can't really see the kind of work they do). I personally met the team of decorators at least thrice and gave specific instructions as to what I wanted. I even shared pictures (of which I have proof) and they confidently promised to create and deliver what I had asked for at the price agreed upon. Unfortunately, the person I interacted with turned out to be extremely unprofessional. The team of decorators has zero coordination with the management at the Jehan. They are not clear about their terms of engagement (the payment they are supposed to receive, the time at which they are supposed to keep the venue ready etc.) because of which the customer has to ultimately suffer. On the day of my wedding, when the baraat arrived, the entrance canopy was half broken (pictures attached). Apart from that, the gazebos they were supposed to install had broken roofs, the stage was visibly assemytrical, the floral arrangement was sub-standard and all the props they promised to give were just not there. In short-HUGELY DISAPPOINTING! The food is good and they should be given full credit for that (hence the one star). But food (though very important) is not the only thing that matters at a wedding. They really need to work on their attitude, the management needs to be more professional, the coordination between different teams needs to be better and the decorator needs to go. One small advice- do not promise what you cannot deliver.