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ShimaniSarkar
ShimaniSarkar
0.5

9 months ago

So the hotel staff contacted me for providing their services for my sangeet event and I provided all the necessary details. The number of guests for the event was 150 which was mentioned in written as well as mentioned verbally multiple times while I visited their venue. After liking the venue and almost about to confirm my booking they inform me about the minimum pax 200 policy. Suddenly, I was asked to choose the per plate price which costed higher than what I was promised earlier if I have only 150 guests. And the staff was extremely unprofessional once I confirmed about the 150 guests. Apparently, they had some offer going on which would expire in a weeks time of my visit and kept pressurising me to confirm the deal or else I’ll lose the offer and have to pay a higher price. Later, the manager got in touch with me promising me she would look into it and try her best to sort it out but then obviously she was equally unprofessional as she never got back to me even after I followed up. However, I am not a person who writes bad reviews but there is something off about this place so a genuine advice to contemplate before choosing this place.