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Vaishali Dab
Vaishali Dab
0.5

1 year 7 months ago

Worst experience. Zero management, Unprofessional, Zero support during function, specially the manager Arun. During my function he literally argued with me and with all my family members that he needs full payment in between function, when we were busy attending guests. If we have paid you advance, there should be a trust, co-operation and wait for payment atleast till the function ends. I have experienced this kind of disrespectful customer service on my special day which was my ring ceremony in April this year. This spoiled my function happiness. Even there were other issues like delay in AC service, below average food quality etc which we were still trying to manage that day. I will never ever recommend Gopal Vatika. They only listen until you pay advance, after that no one listens. I want to tell you that if you don't know how to organize, manage and support customer...then stop your money business. Atleast don't ruin someone's function such badly.