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Rashmi Thukral
Rashmi Thukral
0.5

2 years 8 months ago

Pathetic experience Wanted to share my personal experience with the place and manager! The d-day was olanned for May 2021 and the rate was decided 3.30 for 200 pax.. Due to covid restrictions the event got postponed and the manager commited for same amount in future whenever we will confirm the date. We gave the call in May month itself to book us for july.. On call he confirmed but then he called us after 2 days and saying the first floor is booked in my absence so pls change your floor to G. floor (which actually don't have facility to serve 200 pax) But no option left so we need to take g floor.. A week before from 18th July, we went to discuss on cost for 100 people as the govt was still having restrictions on marraige gathering.. Haider got adamant and tried to loot as maximum as they can! He said the amount will be 2.75 for 100 pax (😏 the place is not even worth to serve @ 1500 per plate and he is asking for 2750 rs per plate) After so much for long negotiations and discussions the guy is suggesting me to change the wedding day as they won't be able to reduce further cost. Means a week before from marraige how even you can suggest someone to do this!! ...... As the no option left.. We need to come at a cost to do the wedding.. And the commitment which they have done in may month @ 1650 per plate now the cost we have paid is Rs 2500 per plate 😒 Finally on 18th July - Starters including chats was served for intial 2-3 hours only.. When the barat came around 10 am they have closed the starters counter.. My husband on thr stage he asked for some snacks these people was only serving him juice and water.. Waiter replied - sir starters toh band kar diye Around 12 am when the family of bride and groom was having dinner, they served cold food.. Service was that slow ke itne mein banda khud jaa kr utha le.. Being bride I asked them to serve dessert - uske naam pe pighli hui ice cream was served.. Washrooms was too untidy.. I asked the floor manager to take care of all this but no one was listening!! Overall experience was pathetic I must say