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Rajvi Anand
Rajvi Anand
1.0

1 month ago

I have a membership of e-club and have attended one or two wedding functions before and I liked the food, arrangement and everything else so I decided to have my engagement ceremony at the club. We were given Darbar hall for the function and we booked 2 rooms for 2 nights for the guests to stay. We were promised one extra complimentary room so making a total of 3 rooms. The day my guests arrived, we were told that only 2 rooms will be given. They made a false promise of giving us a complimentary room. This whole episode made things extremely embarrassing for us and due to their mismanagement and false promises, we were ashamed in front of our guests. Then on the day of the engagement, we were given one small room after requesting 100 times since my make up artist was coming to the venue and I had no room (since the complimentary room was not given earlier and my guests a total of 7 people adjusted in 2 rooms). The 3rd room which was given to us was in a pathetic condition. There was no proper lighting, it was smelly with no cleanliness and the bathtub of the washroom was completely broken. Without proper lighting and no mirror, I managed the makeup. Then we were charged 1 lakh for the decor only. Manmarziyan luxury wedding take cares of the decor part. The whole setup was done by kids who were hardly 25 years of age. Its not about the age, but things which were promised to us didn't happen. Basic decor was provided which didn't match with the photos which we were shown. Again a flop. The DJ didn't have any latest songs. Overall, e-club made my engagement ceremony a big flop. They should not take so many bookings if they cannot accommodate everyone. There was no need for them to promise a complimentary room when we were willing to pay. The decor was a big flop as they charged so much and nothing was provided. Overall, a bad experience. I never expected e-club to turn out like the way it did. We were planning my wedding functions too but not now.