When I say TERRIBLE, i think that even is an understatement. By far the worst experience with any vendor. Being a bride living out of India and having dreamt of her fairytale wedding, this was just far from it. Right from the first meeting, the team is just eager for you to sign and book the venue and promises the world to you but then in the end says sorry if you want to add these things its an additional fee. Upcoming brides please read below some tips if you want to get married here. Rooms: - We had booked almost all of the rooms since my guest list were all travelling from different parts of the world. When our guests checked in, some we had mentioned were flying in the wee hours of the morning, the employee working had no idea that this was a wedding guest, could not locate the booking so please ensure you have the manager's number handy. - The lobby was constantly dirty with bugs and nobody cleans it till you tell them - They were very stingy with the hot water in the rooms. Rule of thumb, nobody wants to shower in cold water Decor: - We had created a whatsapp group with Kanika and shared all of the inspiration and final points needed for both days of our events. She completely disregarded everything, took no accountability of her actions and we had to sit and pretend like everything was okay. Would highly recommend to please do a final run through of decor on the day off to avoid what we went through Event coordinator: - We were in touch with Prachi for our dj/ sound set up and wedding signage. This is where i realized the team dont pay attention to your needs. We had asked for a dj that specializes in local and international music because we had a mixed crowd, she sends options of the exact opposite. So finally i said thank you very much i will search on my own on instagram. We thought perhaps this was just one little mishap, then on the day of our mehendi, there is always a local dj that plays prior to the entertainment you have booked but this guy was nowhere to be seen till we called her and told her to fix it. Third thing was her absolutely shameless behaviour. Who calls the groom at his reception to ask what song you want to walk to the stage to? These little things and signgage requirements are basic things to check off before your wedding day not during. The best part was she still asked for a review :) Food: - One thing i must say was the ONLY thing good about the property is the food. They had a very good variety of dishes and staff to pass around for guests. All our guests raved about the food. Staff: - room service: Horrible, no clue what they are doing and cant manage simple guest requests like changing towels, bedsheets etc. - Restaurant: Good for guests but denied our makeup artists of food even though this should have been billed to us. Nobody should ever be denied food - Shamelessly asks for tips. I'm a firm believer if you do good service you should always be rewarded not for appaling behaviour - Decor/ Event coordinator: Both Prachi and Kanika, not sure why theyre still there. Good luck to upcoming brides reading this. Would definitely not recommend this VENUE