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Althea Mani
Althea Mani
1.0

4 years 2 months ago

If you want a majestic ballroom, you get one .. we got married on the 22nd of February and checked every ballroom in Mumbai however nothing beats the way the lalit looks. Having a wedding at a 5 star, the food is always a disappointment, not here though ... chef Neeraj and Vishal did a spectacular job and Godson our butler was friendly , accommodating and patient . That being said , we had a nightmare out here , not something you would expect coming on your wedding day . We were up until 6 in the morning because the lalit decided they could over charge us for the alcohol served, ensured that they worried us to pay off the liquor licence on the day of the event like we were going to run. As a bride you expect the staff to be friendly and understanding and make your day memorable, yes it was a memorable one but the Lalit banquet staff had no contribution, their hospitality- zero . Don’t rely on their word of mouth promises, we did one thing right of having everything in black and white ... I can share pictures of how amazing we made the place look but the banquet staff is not worth rating . We were also promised a complimentary room at the lalit for the night post the wedding however when we reached the hotel they backed on their word and we realised we had no place to stay . It being our wedding we had no cash on us but they forced us to pay for the in- room dining as well . Not something you would expect from a five star!